Contact Relationship Management (CRM)

  • Microsoft Certified Business Management Solutions Specialist
  • Microsoft Certified Professional
  • PRINCE2

This module gives you effective monitoring of your potential customers as well as your registered customers, competitors, suppliers and trading partners. It is simple and easy to create and maintain activities and campaigns.

You can use the CRM module to register information relevant to products and sales for your subjects  information which is normally stored in a decentralised manner with the individual salespeople in your company. You have the opportunity to follow the course of activities and the progress in the work of your sales force, and you can, for example, follow up on the reasons for lost orders.